The owner says there were large dents covering the vehicle.
On June 15, Becker says Fastlane Towing - without prior notice - arrived at her home and attempted to drop off her vehicle with what she says was new, extreme damage to the body of the car. Afterwards, Becker says she found herself in "embroiled in a verbal duel" over her right to have a copy of what she had just signed. "Worn down and under duress by the bullying, undue pressure and constant talking and intimidation from the young woman," Becker says she signed the form. She was speechless," reads the complaint.īecker contends she was told she must sign an agreement allowing her vehicle to be towed to the Marysville shop for repairs. When she learned this, Becker's "mouth, literally, silently fell open. Becker says Fastlane Towing later insisted the vehicle be towed to a different facility in Marysville. She says she paid for the new alternator and was then was told the vehicle would be towed to Collinsville to be repaired, a move she says made her very anxious. Once the vehicle was at Carstar, Becker says she was told she had to first replace the alternator before the body damage could begin. She contends Fastlane Towing took advantage of her condition by forcing her to make rapid decisions she didn't fully understand. Becker, who says she suffers from anxiety issues, claims she was "visibly anxious, sweating and hyperventilating" at the scene. She says all of the repairs were to be performed by Carstar and paid for by Fastlane Towing. While still on the side of the road, Becker says Fastlane Towing employees told her they would move her vehicle to Carstar, a body shop co-located with Fastlane Towing at a facility in Fairview Heights. The woman says the Fastlane Towing employee immediately admitted fault, apologized for the damage and assured her that all of the repair costs would be covered by his company.
#Fastlane towing driver
According to the complaint, Becker then "drove her drove her beloved vehicle 528 feet, when her vehicle abruptly stopped" and would not restart.īecker says the the Fastlane Towing driver prepared to tow her vehicle but, in the process, "embedded" his truck into it. The woman, who describes herself as a "senior citizen," says an employee with Fastlane Towing met her and jump-started the motor. The 25-page complaint details a chain of events that Becker says began when she called AAA roadside assistance because her vehicle would not start. Clair County Circuit Court against Fastlane Towing Inc. Our rates are competitive and we accept major credit cards for your convenience.An O'Fallon woman is suing a Collinsville towing company she says damaged her vehicle, paid to have it repaired and then damaged it again.īarbara Becker filed the lawsuit June 4 in St. We strive to make the process as smooth as possible by quickly assessing your situation and providing the best solution for you. We’re available 24/7 to provide both local and long-distance towing services in Kyle, TX. Whether you need roadside assistance or heavy-duty towing, you can count on us for reliable and efficient service. We use only top-of-the-line tow trucks that are well maintained and equipped with the latest safety features.
#Fastlane towing drivers
Our experienced drivers are highly trained professionals who will treat your vehicle with care and respect. We take pride in offering prompt service with a customer-focused approach. From cars and trucks to recreational vehicles, our team can help you get back on the road quickly and safely. We have years of experience in providing 24-hour emergency towing and recovery services for all types of vehicles. That’s why we strive to provide the best quality tow truck service in Kyle, TX. A Tow Truck Service in Kyle, TX you can turn to !Īt Fastlane Towing, we understand how stressful it can be when you need towing services.
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